The finer details
FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Helping to put your mind at ease and providing you with a confident start to your planning, we’ve put together some of our top FAQs.

Of course, if we’ve missed anything or if you would like to ask a question in person, please contact us, we’re only too happy to help.

In order to ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This is the ideal, not the absolute. 

Yes, our private fittings are by appointment only and are recommended for brides who are on the serious hunt & ready to purchase their made-to-order gown. Please use our Marrime online booking system. If you need a later appointment, we dedicate Thursday evenings for our busy brides.

Just looking for inspiration to start? Check out our Designer Collections to get an idea of our selection before booking a full appointment with us.

Our in-house alterations service is by appointment only on a Monday and Tuesday evening. To book this service please contact Marrime directly, please note there is an additional cost.

Our MB First Appointments are scheduled for one hour and fifteen minutes, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you’re taken care of.

Our made-to-order gowns range from £1,500 – £4,500.

After the excitement of choosing your perfect wedding dress, the time will come when you decide to purchase your gown. Here, we take a 50% non-refundable deposit with the balance falling due within 90 days of order being placed. Please note that the full balance is required at the time of order for gowns placed on a Priority service, accessories and alterations.

Our dress samples range from size 10 – 18, with the majority of dress samples being from a size 12 – 14. But please note that your custom gown can be made to order up to a size 22, depending on the designer.

While we can’t carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email us if you’d like to enquire about requesting a gown that we don’t carry permanently. 

info@marrimebridalwear.co.uk

Made-to-order means that there is no stock of your gown and the making of the gown begins once you place your order. The most important thing to note is that made-to-order gowns are ordered to the closest numerical dress size or S/M/L/XL sizing (dependent on designer), based on measurements taken at Marrime. The gown is not made to exact measurements (which is referred to as “made-to-measure”). In order to achieve the perfect fit, the bride must seek the assistance of a seamstress or tailor. 

No, we do not currently offer custom gown consultations. Depending on the style and designer, slight alterations can be made i.e.: short sleeves vs. long sleeves, different neckline, etc., but most of our gowns are ordered true to the intention and design of the gown. 

As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. Depending on the specific appointment we recommend keeping your guests to 2 or 3, so that we can comfortably accommodate everyone in our boutique. To protect our brides and team and minimise contact during the Covid-19 pandemic, we kindly ask that you bring no more than 3 guests for all appointments types with the exception of Fitting Appointments. Please see our Covid Policy for further details.

Aside from your shining self, we invite you to bring any undergarments (preferably nude!) or shoes that you’re considering wearing on your wedding day, if applicable.

Your initial appointment will include a tailored, one hour and fifteen minutes dress up session with our stylists, where you will try on our gown samples along with champagne (we also have non-alcoholic refreshments available!). If a made-to-order gown purchase is made, we’ll take your measurements and order the closest dress size to be made.  Once the gown arrives, you’ll come back in for a follow up appointment to pick up your gown and do final inspections. Our MB team will be happy to book you an appointment with our in-house alterations team to do any final tweaks i.e.: hem the gown and make sure the gown is fit to perfection.

Depending on the designer you move forward with, there is a 6-month lead time for all made-to-order gowns. We have some very select styles that can be made in less time, so if you’re limited for time, email our MB team for more info.

info@marrimebridalwear.co.uk 

Rush orders are available upon request, but keep in mind that fees will apply.

We do offer an in-house alterations service, please speak to us in-house for further information. Please note that alternations are a separate cost from the purchase of your gown.

A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what Marrime has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.

Yes, we do charge an appointment fee for Weekend first appointments and Trunk Shows as sadly last-minute cancellations, and no shows were affecting our business. The booking fee is refundable when purchasing a gown.

Yes, we kindly ask that you give us at least 72 hours’ notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited number of brides a day. Under 72 hours from the appointment, the fitting fee will not be refunded.

Made-to-order gowns, Sample Sale gowns and accessories purchased in store are all final sale. Once a made-to-order gown or Sample Sale gown is paid for, you are in a contractual agreement to follow through with the gown chosen. Sample sale gowns purchased from the Marrime online store can be returned within 14 days in unwashed, unworn, and undamaged condition. 

Always bring your wedding shoes and bra if you are wearing one to all your fittings. We ask you to keep your guests to these appointments to a minimum, your seamstress will need to concentrate on the intricate job of pinning your gown for the perfect fit. Currently during the Coronavirus Pandemic, we are unable to invite guests to our in-house alteration service, please refer to our current Covid Policy for further details.

Please do not wear any makeup, deodorant, body lotion or false tan that can transfer on to your precious gown to your fitting or styling appointments.

We offer an in-house bridal gown cleaning and boxing service which is perfect for preserving your precious dress, just ask one of our bridal stylists for further details.

 

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